William Hill Self Exclusion

- If other tools available aren't working effectively and you want to stop yourself from gambling completely with William Hill, then total self exclusion is available.

- William Hill will close your account(s), preventing access to it for the time period specified (between 6 months and 5 years). This can't be reversed under any circumstances and you agree not to open any new accounts.

- Your account will only be re-opened if you contact William Hill to request it after the self exclusion period has expired.

- When you self-exclude, any balance remaining in your account will be automatically refunded to you.

- Any open bets will be honoured and settled when the result is known, and any winnings will be paid out.

- Before you self-exclude, please close any open gaming sessions.

- William Hill strongly recommend that self excluded customers uninstall any mobile gambling apps, and request parallel self exclusions from any other betting companies you hold accounts with.

- Within 48 hours of starting your self exclusion, William Hill will remove you from their marketing distribution lists for the duration of your self exclusion.

- If you've subscribed to any third party sites advertising William Hill, please contact them independently to remove yourself from their mailing lists.

- William Hill take player safety seriously, and if you try to open other accounts with them during your period of exclusion then they will do their best to detect and close them. 

- In the event you don't choose to update William Hill with any changes in your personal information and you open a new account, William Hill won't be held liable for subsequent decisions to gamble and your deposits and any winnings or losses incurred will stand. Once identified as belonging to you, any new accounts will be closed by William Hill and any unspent balances will be returned.

- If you choose to self exclude, you may also wish to register with GAMSTOP. GAMSTOP is a free service that enables you to self exclude from all online gambling companies licensed in Great Britain. To find out more and to sign up with GAMSTOP please visit www.gamstop.co.uk.

- If you want to seek help or advice about managing your levels of gambling, details of how to contact gambling charities can be found on the William hill Safer Gambling help page.

- If at the end of your total self-exclusion you feel you're fully in control of your gambling, contact William Hill Customer Service team who can re-open your account. A 24-hour cooling off period will apply, during which time please carefully consider if re-opening is right for you.

Click here to begin your self exclusion process or find out more


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